Author Topic: Free Tickets Mags  (Read 302083 times)

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Offline LFEE

  • General Member
Re: Free Tickets Mags
« Reply #5075 on: Wednesday 8 July 2020, 02:30:40 PM »
What the crac with these refunds for remaining matches? Do you have to log in to claim it?  Has anyone had a refund?

Club will of sent you an email. Single games refunds to be claimed by no later than tomorrow iirc then they move on to balance of season tickets.

Login and claim via link sent. It’s very confusing how you apply it.


Offline huss9

  • General Member
  • heathen
Re: Free Tickets Mags
« Reply #5076 on: Thursday 9 July 2020, 11:36:32 AM »
abolutely ridiculous system to get a refund for the fa cup. i'd bought several for the kids and their friends and some were multiple in their names - but could only manage to claim one per peron. gonna have to try and ring club.
john gibson in the chronicle this afternoon;
"John Carver has talked of playing two up top in an effort to score goals, tactically be more direct to grind out points, and just about every other possibility known to man or beast. They are the ramblings of a drowning desperado."

Offline ToonTastic

  • Administrator
  • General Member
Re: Free Tickets Mags
« Reply #5077 on: Thursday 9 July 2020, 12:29:12 PM »
abolutely ridiculous system to get a refund for the fa cup. i'd bought several for the kids and their friends and some were multiple in their names - but could only manage to claim one per peron. gonna have to try and ring club.

I don't think it works like that. I believe all you're doing is telling them how you want the refund so do you want cash or club ticket credit. That's why you only put one even if it's multiple. Awful system.

Offline duo

  • General Member
Re: Free Tickets Mags
« Reply #5078 on: Thursday 9 July 2020, 01:19:29 PM »
I had a look on their website and couldn't find any details on how to claim money back from season ticket  :hmm:

Offline SteV

  • General Member
Re: Free Tickets Mags
« Reply #5079 on: Thursday 9 July 2020, 01:27:33 PM »
I had a look on their website and couldn't find any details on how to claim money back from season ticket  :hmm:

They haven't released that yet. Doing it once they've sorted the single match tickets. So possibly next week.

Offline LFEE

  • General Member
Re: Free Tickets Mags
« Reply #5080 on: Thursday 9 July 2020, 04:23:05 PM »
abolutely ridiculous system to get a refund for the fa cup. i'd bought several for the kids and their friends and some were multiple in their names - but could only manage to claim one per peron. gonna have to try and ring club.

If you have booked them all (so in your name and you paid for them) then you just put one item in the basket and purchase once you’ve decided your method (presuming refund not credit). They have a record of all your tickets so will match them all up and refund you in one lump.

It’s as clear as mud though I agree :lol:

I got 4 people tickets in two separate transactions for Man City. Got my £60 back today.

Offline LFEE

  • General Member
Re: Free Tickets Mags
« Reply #5081 on: Thursday 9 July 2020, 04:25:31 PM »
I had a look on their website and couldn't find any details on how to claim money back from season ticket  :hmm:

They haven't released that yet. Doing it once they've sorted the single match tickets. So possibly next week.

This is correct. Should get an email in the coming days/weeks. Guessing the same system so be prepared :lol:

Offline huss9

  • General Member
  • heathen
Re: Free Tickets Mags
« Reply #5082 on: Thursday 9 July 2020, 04:59:36 PM »
thank LFEE, that makes more sense.
john gibson in the chronicle this afternoon;
"John Carver has talked of playing two up top in an effort to score goals, tactically be more direct to grind out points, and just about every other possibility known to man or beast. They are the ramblings of a drowning desperado."

Offline LFEE

  • General Member
Re: Free Tickets Mags
« Reply #5083 on: Friday 10 July 2020, 07:40:02 AM »
thank LFEE, that makes more sense.

No probs. Did you manage ok?




Offline SteV

  • General Member
Re: Free Tickets Mags
« Reply #5084 on: Friday 10 July 2020, 12:33:16 PM »
BT codes for the Spurs match on Wednesday being sent out to ST holders now.

Offline SteV

  • General Member
Re: Free Tickets Mags
« Reply #5085 on: Monday 13 July 2020, 12:24:13 PM »
Emails been sent out for the ST refund/account credit. Looks like the same process as the single match tickets.

Offline LFEE

  • General Member
Re: Free Tickets Mags
« Reply #5086 on: Monday 13 July 2020, 01:06:41 PM »
Emails been sent out for the ST refund/account credit. Looks like the same process as the single match tickets.

Are you sure? It seemed more straightforward by just needing to select either credit link or refund link. Didn’t get the shopping basket screen and all the confusion that it caused with the single tickets.

Offline SteV

  • General Member
Re: Free Tickets Mags
« Reply #5087 on: Monday 13 July 2020, 01:22:47 PM »
Emails been sent out for the ST refund/account credit. Looks like the same process as the single match tickets.

Are you sure? It seemed more straightforward by just needing to select either credit link or refund link. Didn’t get the shopping basket screen and all the confusion that it caused with the single tickets.

Yeah, you're right, it looks like it's going to be the same from the email, but it turns out it's literally just a click.

Can't see anything going wrong with that...

Offline duo

  • General Member
Re: Free Tickets Mags
« Reply #5088 on: Monday 13 July 2020, 02:31:29 PM »
Emails been sent out for the ST refund/account credit. Looks like the same process as the single match tickets.

Are you sure? It seemed more straightforward by just needing to select either credit link or refund link. Didn’t get the shopping basket screen and all the confusion that it caused with the single tickets.

Yeah, you're right, it looks like it's going to be the same from the email, but it turns out it's literally just a click.

Can't see anything going wrong with that...
Why should we have to apply for a refund?  They should just refund us.  What if someone isn't able to check their email? for example they are in intensive care with COVID?

I clicked on the refund link but it didn't fill me with confidence that it had been acknowledged.

Offline SteV

  • General Member
Re: Free Tickets Mags
« Reply #5089 on: Monday 13 July 2020, 02:48:44 PM »
Emails been sent out for the ST refund/account credit. Looks like the same process as the single match tickets.

Are you sure? It seemed more straightforward by just needing to select either credit link or refund link. Didn’t get the shopping basket screen and all the confusion that it caused with the single tickets.

Yeah, you're right, it looks like it's going to be the same from the email, but it turns out it's literally just a click.

Can't see anything going wrong with that...
Why should we have to apply for a refund?  They should just refund us.  What if someone isn't able to check their email? for example they are in intensive care with COVID?

I clicked on the refund link but it didn't fill me with confidence that it had been acknowledged.

They're giving you the option to say if you want a refund or credit for next season.

Offline LFEE

  • General Member
Re: Free Tickets Mags
« Reply #5090 on: Monday 13 July 2020, 03:26:48 PM »
Emails been sent out for the ST refund/account credit. Looks like the same process as the single match tickets.

Are you sure? It seemed more straightforward by just needing to select either credit link or refund link. Didn’t get the shopping basket screen and all the confusion that it caused with the single tickets.

Yeah, you're right, it looks like it's going to be the same from the email, but it turns out it's literally just a click.

Can't see anything going wrong with that...
Why should we have to apply for a refund?  They should just refund us.  What if someone isn't able to check their email? for example they are in intensive care with COVID?

I clicked on the refund link but it didn't fill me with confidence that it had been acknowledged.

They're giving you the option to say if you want a refund or credit for next season.

... or not read your email by the 24th July deadline and pocket the money :lol:

Offline duo

  • General Member
Re: Free Tickets Mags
« Reply #5091 on: Monday 13 July 2020, 09:08:57 PM »
Emails been sent out for the ST refund/account credit. Looks like the same process as the single match tickets.

Are you sure? It seemed more straightforward by just needing to select either credit link or refund link. Didn’t get the shopping basket screen and all the confusion that it caused with the single tickets.

Yeah, you're right, it looks like it's going to be the same from the email, but it turns out it's literally just a click.

Can't see anything going wrong with that...
Why should we have to apply for a refund?  They should just refund us.  What if someone isn't able to check their email? for example they are in intensive care with COVID?

I clicked on the refund link but it didn't fill me with confidence that it had been acknowledged.

They're giving you the option to say if you want a refund or credit for next season.

... or not read your email by the 24th July deadline and pocket the money :lol:
Well aye - it's utterly ridiculous.  No one is going to complain having the money refunded.

Offline BlueStar

  • General Member
Re: Free Tickets Mags
« Reply #5092 on: Wednesday 15 July 2020, 02:43:37 AM »
Do I have to do something here? Assumed I'd only have to apply if I wanted cash and not if I wanted credit for next season. Also I see a direct debit has just come out again.

Edit: Oh, right, just found the email and clicked the option.
« Last Edit: Wednesday 15 July 2020, 02:53:50 AM by BlueStar »

Offline Wilson

  • Book Wanker
  • General Member
  • The Mike, The.
Re: Free Tickets Mags
« Reply #5093 on: Wednesday 15 July 2020, 06:55:26 AM »
Emails been sent out for the ST refund/account credit. Looks like the same process as the single match tickets.

Are you sure? It seemed more straightforward by just needing to select either credit link or refund link. Didn’t get the shopping basket screen and all the confusion that it caused with the single tickets.

Yeah, you're right, it looks like it's going to be the same from the email, but it turns out it's literally just a click.

Can't see anything going wrong with that...
Why should we have to apply for a refund?  They should just refund us.  What if someone isn't able to check their email? for example they are in intensive care with COVID?

I clicked on the refund link but it didn't fill me with confidence that it had been acknowledged.

They're giving you the option to say if you want a refund or credit for next season.

... or not read your email by the 24th July deadline and pocket the money :lol:
Well aye - it's utterly ridiculous.  No one is going to complain having the money refunded.

Mike Ashley all over isn't it?  Refund without asking and everyone gets their money back... Offer refunds with deadlines via email and there's the chance a few people won't notice and he can pocket a few quid :lol:

Such a fuckin horrible snide c***.

Offline SteV

  • General Member
Re: Free Tickets Mags
« Reply #5094 on: Wednesday 15 July 2020, 01:57:39 PM »
Emails been sent out for the ST refund/account credit. Looks like the same process as the single match tickets.

Are you sure? It seemed more straightforward by just needing to select either credit link or refund link. Didn’t get the shopping basket screen and all the confusion that it caused with the single tickets.

Yeah, you're right, it looks like it's going to be the same from the email, but it turns out it's literally just a click.

Can't see anything going wrong with that...
Why should we have to apply for a refund?  They should just refund us.  What if someone isn't able to check their email? for example they are in intensive care with COVID?

I clicked on the refund link but it didn't fill me with confidence that it had been acknowledged.

They're giving you the option to say if you want a refund or credit for next season.

... or not read your email by the 24th July deadline and pocket the money :lol:
Well aye - it's utterly ridiculous.  No one is going to complain having the money refunded.

Mike Ashley all over isn't it?  Refund without asking and everyone gets their money back... Offer refunds with deadlines via email and there's the chance a few people won't notice and he can pocket a few quid :lol:

Such a fuckin horrible snide c***.

Not that would ever look to defend Ashley’s business practices, but do we know if any other clubs gave automatic refunds? Certainly Sheff Utd went down the road of making it a lot more attractive to get credit than a refund.

Offline LFEE

  • General Member
Re: Free Tickets Mags
« Reply #5095 on: Wednesday 15 July 2020, 02:11:53 PM »
Emails been sent out for the ST refund/account credit. Looks like the same process as the single match tickets.

Are you sure? It seemed more straightforward by just needing to select either credit link or refund link. Didn’t get the shopping basket screen and all the confusion that it caused with the single tickets.

Yeah, you're right, it looks like it's going to be the same from the email, but it turns out it's literally just a click.

Can't see anything going wrong with that...
Why should we have to apply for a refund?  They should just refund us.  What if someone isn't able to check their email? for example they are in intensive care with COVID?

I clicked on the refund link but it didn't fill me with confidence that it had been acknowledged.

They're giving you the option to say if you want a refund or credit for next season.

... or not read your email by the 24th July deadline and pocket the money :lol:
Well aye - it's utterly ridiculous.  No one is going to complain having the money refunded.

Mike Ashley all over isn't it?  Refund without asking and everyone gets their money back... Offer refunds with deadlines via email and there's the chance a few people won't notice and he can pocket a few quid :lol:

Such a fuckin horrible snide c***.

Not that would ever look to defend Ashley’s business practices, but do we know if any other clubs gave automatic refunds? Certainly Sheff Utd went down the road of making it a lot more attractive to get credit than a refund.

Virtually all of them months ago announce refunds. Some with the option to donate to the club or charity added. It’s the deadline thing that’s an insult as if someone doesn’t reply then it should automatically be refunded.

Offline duo

  • General Member
Re: Free Tickets Mags
« Reply #5096 on: Thursday 23 July 2020, 06:26:35 PM »
Did anyone get any sort of email confirmation when you clicked on the link?  Didn't fill me with any confidence that it'd been processed

Offline Paully

  • General Member
Re: Free Tickets Mags
« Reply #5097 on: Wednesday 5 August 2020, 07:24:50 AM »
Partial refund credited today for next season - no idea who they’ve worked it out mind!

Offline SteV

  • General Member
Re: Free Tickets Mags
« Reply #5098 on: Wednesday 5 August 2020, 07:46:28 AM »
Partial refund credited today for next season - no idea who they’ve worked it out mind!

Should be the cost of your ticket divided by 19 times by 5.

Offline Paully

  • General Member
Re: Free Tickets Mags
« Reply #5099 on: Wednesday 5 August 2020, 09:41:02 AM »
Partial refund credited today for next season - no idea who they’ve worked it out mind!

Should be the cost of your ticket divided by 19 times by 5.

It should - not sure what they've done with mine!