Author Topic: Laptop DEAD - help  (Read 275 times)

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Offline Greg

  • General Member
Laptop DEAD - help
« on: Saturday 20 July 2019, 12:19:53 PM »
HP Omen, only had it 18 months.

Totally dead. Will not charge or start.

Any ideas?

Offline SEMTEX

  • General Member
  • let me in
Re: Laptop DEAD - help
« Reply #1 on: Saturday 20 July 2019, 02:59:12 PM »
unplug, pull the battery out, hold power button down forever, plug back in with nee battery, try turn it on. If no work, call HP. Warranty?

Offline Greg

  • General Member
Re: Laptop DEAD - help
« Reply #2 on: Saturday 20 July 2019, 04:55:53 PM »
unplug, pull the battery out, hold power button down forever, plug back in with nee battery, try turn it on. If no work, call HP. Warranty?

Battery is enclosed and can't be removed. I have tried their online suggested reset but didn't work.

Will call HP.

Offline Greg

  • General Member
Re: Laptop DEAD - help
« Reply #3 on: Saturday 20 July 2019, 05:10:07 PM »
Out of warranty.

I do wonder if it is just the charger, it was working fine and I let it run out of power and then plugged in the charger and nothing..... £35 for a new charger not that bad.

Offline neesy111

  • General Member
Re: Laptop DEAD - help
« Reply #4 on: Saturday 20 July 2019, 09:21:28 PM »
Out of warranty.

I do wonder if it is just the charger, it was working fine and I let it run out of power and then plugged in the charger and nothing..... £35 for a new charger not that bad.

Go to Currys PC World to buy one, they usually allow you to test it before buying one.