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General => Help => Topic started by: Super Duper Branko Strupar on Monday 27 June 2016, 08:51:31 PM

Title: Keyboard and touchpad stopping
Post by: Super Duper Branko Strupar on Monday 27 June 2016, 08:51:31 PM
My lass's laptop keeps having problems seemingly with the keyboard and mouse stopping working. It started out as just the mouse, but I was able to use the keyboard to go in to control panel and reactivate the deactivated mouse. Now the keyboard is doing the same when this occurs, so I can;t do anything. The laptop isn't crashing, because I have some hotkeys on the function keys, one of which is to turn the screen on and off, which still works when this happens. Funnily enough the mouse and keyboard key do not.

It's a Lenovo and all the drivers are up to date. Not been able to find out what's going on.
Title: Re: Keyboard and touchpad stopping
Post by: Northerngimp on Tuesday 28 June 2016, 04:20:41 PM
My lass's laptop keeps having problems seemingly with the keyboard and mouse stopping working. It started out as just the mouse, but I was able to use the keyboard to go in to control panel and reactivate the deactivated mouse. Now the keyboard is doing the same when this occurs, so I can;t do anything. The laptop isn't crashing, because I have some hotkeys on the function keys, one of which is to turn the screen on and off, which still works when this happens. Funnily enough the mouse and keyboard key do not.

It's a Lenovo and all the drivers are up to date. Not been able to find out what's going on.

Fire it up in safe mode and reinstall the drivers, or whack out a full factory reset of the laptop. Drastic.
Title: Re: Keyboard and touchpad stopping
Post by: neesy111 on Tuesday 28 June 2016, 08:58:37 PM
My lass's laptop keeps having problems seemingly with the keyboard and mouse stopping working. It started out as just the mouse, but I was able to use the keyboard to go in to control panel and reactivate the deactivated mouse. Now the keyboard is doing the same when this occurs, so I can;t do anything. The laptop isn't crashing, because I have some hotkeys on the function keys, one of which is to turn the screen on and off, which still works when this happens. Funnily enough the mouse and keyboard key do not.

It's a Lenovo and all the drivers are up to date. Not been able to find out what's going on.

Fire it up in safe mode and reinstall the drivers, or whack out a full factory reset of the laptop. Drastic.

This.
Title: Re: Keyboard and touchpad stopping
Post by: Super Duper Branko Strupar on Wednesday 29 June 2016, 10:00:00 AM
FFS
Title: Re: Keyboard and touchpad stopping
Post by: jotenko on Wednesday 29 June 2016, 12:14:29 PM
Let me get this straight.

They actually get deactivated in Control Panel. Right?

So, if they both get deactivated, you can actually connect an external USB mouse and reactivate both back. And, eventually, after some seconds ago, it will happen again. Am I correct?

If I'm making any imprecision please correct me, there are different technological standards and regulations in and outside the EU.
Title: Re: Keyboard and touchpad stopping
Post by: Northerngimp on Wednesday 29 June 2016, 02:51:18 PM
Try and external mouse and keyboard, see if you experiences the same issues.
Title: Re: Keyboard and touchpad stopping
Post by: jotenko on Thursday 30 June 2016, 12:35:42 PM
Bloke asks for help and then disappears from thread without even sayin thanks like :lol: :lol: :lol: :lol: ffs
Title: Re: Keyboard and touchpad stopping
Post by: Super Duper Branko Strupar on Thursday 30 June 2016, 05:17:58 PM
Thanks :)

Gonna take it back if it's hardware. Under warranty.

Jo, I haven't tried an external mouse or keyboard with it. When the keyboard worked but mouse didn't, I was able to go in to control panel using the keyboard and yes, the mouse was 'disabled' and I could re-enable it using the keyboard.

I can't see this anymore as I don't have an external mouse or keyboard at home to use with her laptop. So when the keyboard and mouse go I can;t navigate to Control Panel.
Title: Re: Keyboard and touchpad stopping
Post by: Troll on Sunday 19 August 2018, 12:45:40 AM
Did you get this sorted @Super Duper Branko Strupar ?
Title: Re: Keyboard and touchpad stopping
Post by: Super Duper Branko Strupar on Monday 20 August 2018, 11:16:14 PM
f*** off
Title: Re: Keyboard and touchpad stopping
Post by: neesy111 on Friday 21 September 2018, 04:44:30 PM
Do you need any help @Super Duper Branko Strupar ?
Title: Re: Keyboard and touchpad stopping
Post by: Super Duper Branko Strupar on Monday 24 September 2018, 12:57:44 AM
You f***ing will.
Title: Re: Keyboard and touchpad stopping
Post by: neesy111 on Monday 24 September 2018, 02:19:02 PM
You f***ing will.

That's not nice @Super Duper Branko Strupar