Arrrgggghhh!!!
Just had a call from one of Sky's call centre staff reminding me my system is about to have its 1st birthday and encouraging me to take out a warranty insurance of £8.25 a month to protect the equipment. Oh and guess what, it's the only insurance product that they recognise on their Sky equipment. There's a nice coincidence. There's a name for this sort of activity: extortion. What a f***ing filthy bunch of artful dodgers...
You know what, here's an idea, Sky: why not just make sure your customers' reception equipment is protected as part of the already massively over-inflated subscription fee? How about you take a little less profit in return for having customers who don't just feel like they're sitting ducks for your comprehensively s**** insurance scams?
Told her if the equipment breaks down I'll just pay for it to get fixed or failing that, if too expensive or not fixable, I'd just cancel my Sky subscription.

Oh yeah, suck on those plums, annoying call centre woman who told me the conversation was being recorded. How's about you use
that call for training purposes.